Terms & Conditions – Adira Concierge Inc.
Effective Date: July 25, 2025
Last Updated: July 25, 2025
1. Introduction
By accessing www.andiragroup.global/adira-concierge (“Website”) or using any service arranged by Adira Concierge Inc. (“Adira,” “we,” “us,” or “our”), you agree to these Terms & Conditions (“Terms”). If you do not accept these Terms, discontinue use immediately.
2. Legal Entity & Operations
- Adira Concierge Inc. is a Florida corporation, wholly-owned by Andira Group Inc.
- We operate exclusively as a luxury management, booking, and coordination agent.
- We may contract select, vetted, independent drivers on a project basis.
- We do not employ staff chauffeurs nor own or operate vehicles.
- Services are fulfilled by third-party Affiliate Providers.
3. Business Model: Coordination & Referral Services
- We provide concierge coordination and referral services.
- Our compensation is for coordination and management only.
- All actual services are fulfilled by third-party licensed providers or independent drivers.
4. Scope & Rules of Services
- We refer clients to a vetted global network of providers.
- Client payments to Adira are for coordination only.
- Adira is not liable for third-party performance or results.
5. Affiliate Service Rules
- Each Affiliate Provider or driver has their own terms and conditions.
- Clients must abide by those terms.
- All issues must be resolved directly with the provider or driver.
6. Payment, Billing & Cancellation
- Invoices reflect only coordination services; payment due upfront.
- No unauthorized or recurring billing.
- Refunds for coordination only per the schedule below:
- 24 hours’ notice: Full refund
- 12–24 hours: 25% fee
- 4–12 hours: 50% fee
- <4 hours / No-show: 100% charge
- Third-party cancellation terms apply separately.
7. Limitation of Liability
- No liability for acts, omissions, or incidents involving third parties.
- Liability is limited to the amount paid to Adira for coordination, only in cases of gross negligence.
- All contracted drivers are independently insured and liable.
- We do not guarantee the compliance or safety of any provider or driver.
8. Privacy & Data
- All data is handled per PCI DSS standards and applicable laws.
- Data is shared only as required for coordination or by law.
9. Disputes & Communication
- Contact billing@adiragroup.global for Adira billing issues.
- Third-party issues must be handled directly with the provider.
- Adira may assist with communication but holds no responsibility for outcomes.
10. Updates & Acceptance
- Terms may be updated at any time and posted accordingly.
- Continued use of services constitutes full acceptance.
- Adira’s role is limited to coordination only.
11. Jurisdiction & Law
- Governing Law: State of Florida, USA.
- Venue for claims: Miami-Dade County, FL.
12. Contact Information
13. Acknowledgment
By using Adira Concierge Inc. services or Website, you:
- Acknowledge and accept Adira’s sole function as a referral and coordination concierge.
- Agree that third-party providers and drivers are fully liable for actual services.
- Accept these Terms & Conditions in full.
